Catalogue

UK Data Service data catalogue record for:

Acute Trusts: Adult Inpatients Survey, 2009

Title details

SN: 6503
Title: Acute Trusts: Adult Inpatients Survey, 2009
Alternative title: NHS Patient Survey Programme
Persistent identifier: 10.5255/UKDA-SN-6503-1
Series: National Health Service Patient Survey Programme, 2003-
Depositor: Care Quality Commission
Principal investigator(s): Picker Institute Europe
Care Quality Commission
Data collector(s): Picker Institute Europe
Sponsor(s): National Health Service
Care Quality Commission
Other acknowledgements: Additional funding is provided for the surveys by National Health Service trusts throughout England. While some trusts hire an approved survey contractor, others conduct the surveys 'in-house'. Thirteen organisations have been approved by the Care Quality Commission to carry out local NHS trust surveys.

Subject Categories

Health services and medical care - Health

Abstract

The National Health Service (NHS) programme of patient surveys began in 2003, and was conducted by the Commission for Health Improvement (CHI), along with the Commission for Healthcare Audit and Inspection (CHAI). Administration of the programme was taken over by the Healthcare Commission in time for the 2004 series. On the 1st April 2009, the Care Quality Commission (CQC) was formed which replaced the Healthcare Commission (users should note that some of the surveys in the series conducted prior to this date will still be attributed to the Healthcare Commission).

Each survey has a different focus. These include patients' experiences in outpatient and accident and emergency departments in Acute Trusts, and the experiences of people using mental health services in the community. Understanding what people think about the care and treatment they receive is crucial to improving the quality of care being delivered by healthcare organisations.

The National Patient Survey Programme is one of the largest patient survey programmes in the world. It provides an opportunity to monitor experiences of health and provides data to assist with registration of trusts and monitoring on-going compliance. The results will be used by NHS Trusts to improve their performance and to understand their patients' experiences. The CQC include data from the surveys in the Quality and Risk Profiles for health care providers, which contributes to the assessment of compliance with the essential standards of quality and safety set by the government. The Department of Health also use the results for performance assessment, improvement and regulatory purposes.

Further information may be found on the CQC Patient Survey Programme web pages.

The Adult Inpatients Survey, 2009 was designed to provide actionable feedback to each participating NHS trust on patients' views of the care they had received as inpatients, as well as providing the Care Quality Commission with patient-focused indicators to feed into the 2008-2009 annual performance ratings check for acute and specialist NHS trusts.
Main Topics:
The survey covered issues that affect the quality of care that patients receive and were identified by patients as important to them.

Topics covered included: admission to hospital, the hospital and ward, relationships with healthcare professionals, care and treatment, pain, operations and procedures, discharge.

Coverage, universe, methodology

Time period: June 2009 - August 2009
Dates of fieldwork: October 2009 - January 2010
Country: England
Spatial units: Primary Care Trusts
Strategic Health Authorities
Observation units: Individuals
Kind of data: Numeric data
Alpha/numeric data
Individual (micro) level
Universe: National
Adults in England who had at least one overnight stay in hospital, were discharged between June and August 2009, and were not maternity or psychiatry patients.
Time dimensions: Repeated cross-sectional study
Part of a wider NHS patient survey programme.
Sampling procedures: Simple random sample
Each of the participating trusts drew a random sample of 850 patients from a list of eligible patients. The trusts were responsible for ensuring that their survey was carried out following the standard sampling and survey procedures, as set out in the guidance issued to them.
Number of units: Target: 137,360. Obtained: 69,348.
Method of data collection: Postal survey
Weighting: No weighting used.

Keywords

AGEAMBULANCE SERVICESANAESTHETICS
ANXIETYBATHROOMSCHOICE
CHRONIC ILLNESSCLEANINGCOMMUNICATION
CORRESPONDENCEDEBILITATIVE ILLNESSDECISION MAKING
DOCTOR-PATIENT RELATIONSHIPDRUG SIDE-EFFECTSEMERGENCY AND PROTECTIVE SERVICES
ENGLANDFAMILIESFOOD
GENDERGENERAL PRACTITIONERSHEALTH
HEALTH ADVICEHEALTH CONSULTATIONSHEALTH PROFESSIONALS
HEALTH SERVICESHEARING IMPAIRMENTSHOSPITAL ADMISSIONS
HOSPITAL BED PROVISIONHOSPITAL DISCHARGESHOSPITAL WAITING LISTS
HOSPITALIZATIONINFORMATIONINFORMATION NEEDS
INTENSIVE CARE SERVICESINTERPERSONAL TRUSTLAVATORIES
LEARNING DISABILITIESMEALSMEDICAL CARE
MEDICAL NEGLIGENCEMEDICAL SPECIALITIESMEDICINAL DRUGS
MENTAL DISORDERSNOISE POLLUTIONNURSES
NURSING CAREPAIN CONTROLPATIENTS
PERFORMANCEPERSONAL HYGIENEPHYSICAL MOBILITY
PHYSICIANSREDRESS OF GRIEVANCESREFERRAL
RIGHT TO PRIVACYSAFETY AND SECURITYSURGERY
TIMEVISION IMPAIRMENTS

Administrative and access information

Date of release:
First edition: 01 July 2010
Copyright: Copyright Care Quality Commission
Access conditions: The depositor has specified that registration is required and standard conditions of use apply. The depositor may be informed about usage. See terms and conditions of access for further information.
Please note: To preserve respondent confidentiality, several variables within the National Health Service Patient Survey Programme datasets are routinely either removed or recoded before deposit at the UK Data Archive. These include variables covering age and ethnicity, and data for trusts where case numbers are very small. Should users require analysis by ethnicity or access to removed data, they should contact:

Chris Graham
Director of Survey Development
Picker Institute Europe
Buxton Court
3 West Way
Oxford
OX2 0JB
Tel: +44 (0)1865 208118
Fax: +44 (0)1865 208101
Email: chris.graham@pickereurope.org
http://www.pickereurope.org
Availability: UK Data Service
Contact: Get in touch

Documentation

TitleFile NameSize (KB)
User Guide 6503userguide.pdf 1354
Study information and citation UKDA_Study_6503_Information.htm 22
READ File read6503.htm 11

Related studies:

Acute Trusts: Outpatient Surveys, 2003-2004 (SN 5091)
Acute Trusts: Emergency Department Patient Surveys, 2003-2004 (SN 5092)
Primary Care Trusts: Patient Surveys, 2003-2005 (SN 5093)
Ambulance Service Survey, 2004 (SN 5164)
Mental Health Surveys, 2004-2005 (SN 5165)
Primary Care Trusts: Local Health Services Survey, 2004 (SN 5166)
Inpatient Survey, 2004 (SN 5167)
Young Patient Survey, 2004 (SN 5168)
Emergency Department Survey, 2004-2005 (SN 5169)
Outpatient Survey, 2004-2005 (SN 5170)
Acute Trusts: Adult Inpatients Survey, 2005 (SN 5597)
Mental Health Trusts: Community Mental Health Service User Survey, 2006 (SN 5598)
Acute Trusts: Adult Inpatients Survey, 2006 (SN 5628)
Maternity Survey, 2007 (SN 5785)
Mental Health Trusts: Community Mental Health Service User Survey, 2007 (SN 5829)
Acute Trusts: Adult Inpatients Survey, 2007 (SN 5999)
Mental Health Trusts: Community Mental Health Service User Survey, 2008 (SN 6062)
Acute Trusts: Adult Inpatients Survey, 2008 (SN 6256)
Emergency Department Survey, 2008 (SN 6329)
Diabetes Survey, 2006 (SN 6380)
Primary Care Trusts: Patient Survey, 2008 (SN 6400)
Mental Health Acute Inpatient Service Users Survey, 2009 (SN 6421)
Outpatients Department Survey, 2009 (SN 6576)
Mental Health Trusts: Community Mental Health Service User Survey, 2010 (SN 6591)
Maternity Services Survey, 2010 (SN 6745)
Acute Trusts: Adult Inpatients Survey, 2010 (SN 6821)
Mental Health Trusts: Community Mental Health Service User Survey, 2011 (SN 6868)
Acute Trusts: Adult Inpatients Survey, 2011 (SN 7034)
Mental Health Trusts: Community Mental Health Service User Survey, 2012 (SN 7141)
Outpatients Survey, 2011 (SN 7179)
Acute Trusts: Adult Inpatients Survey, 2012 (SN 7273)
Accident and Emergency Department Survey, 2012 (SN 7406)
Community Mental Health Service User Survey, 2013 (SN 7449)
National Survey of Local Health Services, 2006: Primary Care Trusts (SN 5678)

Publications

By principal investigator(s):
Publications covering all the surveys in the series can be accessed online via the CQC Survey Reports web page. Some reports are also included in the documentation for the individual surveys.

Variables

Back to top