Variable

UK Data Service variable record for:

Northern Ireland Life and Times Survey, 1998

Variable Details

VariablePHNPOLIT
LabelPOLITENESS ON TELEPHONE
Question text On the telephone, were the Housing Executive staff polite or rude?
Responses
1 VERY POLITE 102
2 FAIRLY POLITE 221
3 NEITHER POLITE NOR RUDE 59
4 FAIRLY RUDE 20
5 VERY RUDE 10
8 CANT SAY 5
-2 SKIP FROM PHNCONT 119
-1 SKIP FROM CONTACT 1264
DisclaimerPlease note that these frequencies are not weighted.
LocationNorthern Ireland Life and Times Survey, 1998
Interviewer InstructionsSHOWCARD
UniverseNorthern Irish adults;National;Adults aged 18 and over in Northern Ireland during 1998
SamplingOne-stage stratified or systematic random sample
Study TypeRepeated cross-sectional study