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Variable

UK Data Service variable record for:

ONS Omnibus Survey, April 2001

Variable Details

Variablem271_52o
LabelWhen you had difficulty what did you do?
Question text May I just check, when you had your difficulty using a service, or were refused a service, what if anything, did you do about it? Response 15
Responses
1 Complained to org concerned 0
2 Made a complaint to the press 0
3 Wrote to local MP/MSP/MNAW 0
4 Took complaint to court 0
5 Consulted DRC 0
6 Complained to council 0
7 Complained to govt dept/ minister 0
8 Consulted citizens advice bureau 0
9 Consulted solicitor 0
10 Got legal advice 0
11 Consulted disability organs 0
12 Consulted trade union 0
13 Consulted EOC / CRE 0
14 Consulted friends/ family 0
15 Did something else 0
16 Did nothing 0
88 Refused 0
99 Don't know 0
Sysmiss 1904
DisclaimerPlease note that these frequencies are not weighted.
LocationONS Omnibus Survey, April 2001
Interviewer InstructionsCODE ALL THAT APPLY - DO NOT PROMPT.
UniverseLocation of units of observation: National;Population: Adults, aged 16 or over, living in private households in Great Britain.
SamplingMulti-stage stratified random sample
Study TypeRepeated cross-sectional study; monthly (up to year 2000), eight cycles per year (up to April 2005), monthly thereafter.
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