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Variable

UK Data Service variable record for:

Workplace Employee Relations Survey, 2004: Cross-Section Survey, 2004 and Panel Survey, 1998-2004; Wave 2

Variable Details

VariableKHITAR11
LabelTargets set at a higher level (11)
Question text And which, if any, of these targets are set at a higher level in your organisation? Response 11
Responses
1 Volume of sales/services provided 0
2 Total costs 0
3 Profits/return on investment 0
4 Unit labour costs 0
5 Productivity 0
6 Quality of product or service 0
7 Labour turnover 0
8 Absenteeism 0
9 Workforce training 1
10 Employee job satisfaction 1
11 Customer/client satisfaction 74
12 None of these 0
-9 Refusal 0
-8 Don't Know 0
DisclaimerPlease note that these frequencies are not weighted.
LocationWorkplace Employee Relations Survey, 2004: Cross-Section Survey, 2004 and Panel Survey, 1998-2004; Wave 2
Interviewer InstructionsWhat others?
UniverseCross-section survey: all establishments in Britain with five or more employees and operating in Sections D-O of the Standard Industrial Classification (SIC2003). The panel element was conducted with managers from establishments that had taken part in the WERS 98 cross-section management survey.;Employees;Establishments;Managers;Trade union officers;National
SamplingOne-stage stratified or systematic random sample; Multi-stage stratified random sample
Study TypeRepeated cross-sectional study
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We are supported by the University of Essex, University of Manchester, Jisc, UCL and University of Edinburgh. We are funded by UKRI through the Economic and Social Research Council.