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Variable

UK Data Service variable record for:

Survey of English Housing, 2003-2004

Variable Details

Variabletranbe01
LabelHow service better since transfer
Question text You said that since the housing association became your landlord, their service has got better. In what way? Repairs service has got quicker, more efficient. Repairs service has become of a higher standard. Other services have got better. Modernisation work to the property has been/is being done. Additional facilities have been provided (e.g. intercom). More and/or better information is being provided to me. More opportunities for me to take part in making decisions about things that affect me. Staff have become more helpful. More staff are available. Response 1
Responses
1 Repairs service has got quicker, more efficient 64
2 Repairs service has become of a higher standard 4
3 Other services have got better 3
4 Modernisation work to the property has been/is being done 26
5 Additional facilities have been provided (e.g.intercom) 2
6 More and/or better information is being provided to me 3
7 More opportunities for me to take part in making decisions a 1
8 Staff have become more helpful 1
9 More staff are available 0
10 Other - Specify in a note 0
-9 Don't know (99) 0
-8 Refusal (98) 0
-2 Schedule not applicable 10553
-1 Item not applicable 19302
DisclaimerPlease note that these frequencies are not weighted.
LocationSurvey of English Housing, 2003-2004
Interviewer InstructionsSHOW CARD D. CODE ALL THAT APPLY.
UniverseLocation of units of observation: National;Population: Private households and privately renting tenancy groups in England
SamplingMulti-stage stratified random sample
Study TypeRepeated cross-sectional study, conducted annually from 1993/1994-2007/2008. The SEH was replaced by the EHS from 2008 (see Abstract section for details).
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