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Variable

UK Data Service variable record for:

ONS Omnibus Survey, e-Government Module, October 2004 and February, May and July, 2005

Variable Details

Variablem330_515
LabelProblems buying/ordering over Internet?
Responses
1 Uncertainty concerning guarantees 0
2 Speed of delivery longer than indicated 0
3 Delivery costs higher than indicated 0
4 Final price higher than indicated 0
5 Wrong goods delivered 0
6 Damaged goods delivered 0
7 Lack of security of payments 1
8 Complaints and redress were difficult 0
9 No satisfactory response after complaint 5
10 Other 0
11 No problems encountered 0
98 Refusal 0
99 Don't Know 0
Sysmiss 1807
DisclaimerPlease note that these frequencies are not weighted.
LocationONS Omnibus Survey, e-Government Module, October 2004 and February, May and July, 2005
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