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Variable

UK Data Service variable record for:

ONS Omnibus Survey, e-Government Module, October 2004 and February, May and July, 2005

Variable Details

Variablespec4
LabelOther problem buying over Internet
Responses
Item didnt arrive at all 1
Something missing from an order 1
card fraud 1
changing page for booking form 1
confusion over access and passwords 1
could not provide goods in satisfactory 1
credit cards were not accepted as wrong no was registered due to problem on the seller's programme 1
didn't receive e-mail confrirmation of purchase. 1
financial - conman, money transfers 1
fradulant offer on e-bay 1
goods didnt arrive but full refund given 1
goods not delivered 1
goods not yet arrived 1
hotel didn't have booking when we arrived 1
hotel room booked online different from picture online (smaller room) 1
item ordered and never arrived 1
missleading description of holidaqy 1
ordered but not arriving. Then asking for more postage when he finally contacted you. 1
simply didnt arrive at all 1
DisclaimerPlease note that these frequencies are not weighted.
LocationONS Omnibus Survey, e-Government Module, October 2004 and February, May and July, 2005
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