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Variable

UK Data Service variable record for:

ONS Opinions Survey, February 2009

Variable Details

VariableMBA_29b
LabelHow satisfied were you with the way your complaint was dealt with?
Question text How satisfied were you with the way your complaint was dealt with?
Responses
1 Very satisfied 4
2 Fairly satisfied 7
3 Neither satisfied nor dissatisfied 5
4 Not very satisfied 16
5 Not at all satisfied 19
8 Refusal 6
9 Don't Know 2
Sysmiss 1010
DisclaimerPlease note that these frequencies are not weighted.
LocationONS Opinions Survey, February 2009
Interviewer InstructionsPlease ask the respondent to think of the last occasion if more than once.
UniverseAdults, aged 16 or over, living in private households in Great Britain.;National
SamplingMulti-stage stratified random sample
Study TypeRepeated cross-sectional study, nthly (up to year 2000), eight cycles per year (up to April 2005), monthly thereafter.
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