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Variable

UK Data Service variable record for:

ONS Opinions Survey, March 2009

Variable Details

VariableMAK_18
LabelRating of politeness/helpfulness of staff?
Question text (How would you rate) the politeness/helpfulness of the train staff?
Responses
1 Very good 135
2 Fairly good 470
3 Neither good nor poor 150
4 Fairly poor 47
5 Very poor 20
6 Don t know (Spontaneous only) 265
8 Refusal 2
DisclaimerPlease note that these frequencies are not weighted.
LocationONS Opinions Survey, March 2009
UniverseAdults, aged 16 or over, living in private households in Great Britain.;National
SamplingMulti-stage stratified random sample
Study TypeRepeated cross-sectional study;monthly (up to year 2000), eight cycles per year (up to April 2005), monthly thereafter.
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