Variable

UK Data Service variable record for:

Metropolitan Police Service User Satisfaction Survey, 2005/06-2016/17

Variable Details

VariableNQ37BAO
LabelWhy do you say this? General: Other negative
Responses
0 - 23358
1 No real reason 0
2 Negative Response: Did not take me seriously/felt like I was 0
3 Negative Response: Did not attend the incident/they should h 0
4 Negative Response: Took too long to attend/made me wait over 0
5 Negative Investigation: No investigation carried out/said th 0
6 Negative Investigation: Should have checked CCTV/can't belie 0
7 Negative Investigation: Investigation was not thorough enoug 0
8 Negative Investigation: Lost evidence/lost the CCTV/lost the 0
9 Negative Investigation: Took too long/took too long to take 0
10 Negative Investigation: Investigation was over the top/wast 0
11 Negative Officer Attitude: They were not sympathetic/officer 0
12 Negative Officer Attitude: Made me feel like a criminal/sugg 0
13 Negative Case Outcome: Nothing happened/ no one was charged/ 0
14 Negative Case Outcome: Never given a reason/explanation for 0
15 Negative Case Outcome: Unhappy with sentence/they got off wi 0
16 Negative Follow Up: No follow up/don't know the status of th 0
17 Negative General: Prevention work required/ police need to d 0
18 Negative Officer Attitude: Felt police were discriminating a 0
19 Response: Other positive 0
20 Response: Other negative 0
21 Investigation: Other positive 0
22 Investigation: Other negative 0
23 Officer attitude: Other positive 0
24 Officer attitude: Other negative 0
25 Case outcome: Other positive 0
26 Case outcome: Other negative 0
27 Follow up: Other positive 0
28 Follow up: Other negative 0
29 General: Other positive 0
30 General: Other negative 0
31 Positive General: Generally satisfied with service/generally 0
32 Positive Response: They took the incident seriously/didn't f 0
33 Positive Response: Quick response/attended the incident quic 0
34 Positive Investigation: Quick investigation/case dealt with 0
35 Positive Investigation: Good/thorough investigation/took fin 0
36 Positive Officer Attitude: They were sympathetic/professiona 0
37 Positive Case Outcome: Problem has been resolved/they dealt 0
38 Positive Follow up/Contact: Good follow up/kept us up to dat 0
39 Positive General: Information/advice provided i.e. everythin 0
40 Negative General: Generally dissatisfied with service/genera 0
41 Neutral General: Investigation not needed/possible/only a mi 2147
90 Other 0
95 Not answered 0
97 Don't know 56
98 Refused 32
99 Not asked 7364
DisclaimerPlease note that these frequencies are not weighted.
LocationMetropolitan Police Service User Satisfaction Survey, 2005/06-2016/17