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Variable

UK Data Service variable record for:

Metropolitan Police Service User Satisfaction Survey, 2005/06-2016/17

Variable Details

Variablenq35t2
LabelDo you have any comments about the way you were treated by the officer or member of staff who attended the incident/took the details of your report?
Responses
COULD UPDATE YOU ON HOW THE CASE WAS PROCEEDING. AT THE MOMENT IT'S A LOT BETTER, WE'RE RECEIVING EMAIL UPDATES, BUT THERE WAS A TIME WHEN IT WAS QUITE FRUSTRATING. 1
ST WANT SOMETHING IN RETURN, SOME RECOGNITION TO HELP IN THE JOB MARKET. 1
T WAS TOTALITY UNNECESSARY. 1
TABLE. 1
THAT SITUATION IT COULD HAVE BEEN VERY DANGEROUS. THE CASE WAS MOVED ONTO A SARGENT WHO FOUND OUT THERE WAS A PREVIOUS HISTORY AND SO INVESTIGATED THE CASE. ONCE THE CASE WAS ESCALATED AND GIVEN TO THE SARGENT, THE SERVICE WAS EXCELLENT. 1
THERE WAS AN ARREST OR ANYTHING. THEY HAVEN'T BEEN FORTHCOMING WITH WHAT'S GOING ON. I AM CONCERNED THAT THIS PERSON IS ON THE LOOSE. 'ENQUIRES ON GOING' IS A LOAD OF RUBBISH, IT DOESN'T MEAN ANYTHING TO ME. I DON'T FEEL THEY ARE LOOKING INTO THE MATTER. 1
THING UNTIL I FOUND OUT MY COMPLAINT WENT THROUGH, I DID FIND OUT ABOUT WHY I DID NOT GET MY CRIME NUMBER AND WHY THE CASE DID NOT GO ANY FURTHER, IT WAS BLAMED ON PROCEDURE, NOT CONDUCT. I FEEL THAT EVERYTHING STANDS, THE OFFICERS DIDN'T GO BACK AND LOG 1
VE TOLD ME I DON'T EXIST ON THEIR SYSTEM, SEEING AS THE CHAP NEARLY KILLED ME AND MY FAMILY I WOULD DEFINITELY EXPECT THEM TO DO SOMETHING ABOUT IT. 1
DisclaimerPlease note that these frequencies are not weighted.
LocationMetropolitan Police Service User Satisfaction Survey, 2005/06-2016/17
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