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Variable

UK Data Service variable record for:

Metropolitan Police Service User Satisfaction Survey, 2005/06-2016/17

Variable Details

VariableTQ40GTX
LabelWhat was the main cause of you not being satisfied with the complaints process? Other (Please specifiy)
Responses
BECAUSE I HAD TO WAIT 24 HOURS FOR SOMONE TO GET BK TO ME. 1
BECAUSE I LEFT ALL MY DETAILS AND NOBODY HAD THE COMMON COURTESY TO RE 1
I DIDN'T KNOW HOW TO MAKE COMPLAINT. 1
I HAVE HAD NO RESPONSE. 1
I HAVE NOT RECEIVED AN OUTCOME I EXPECTED SOMEONE TO WRITE BACK TO ME. 1
I'M WARY OF SENDING THE COMPLAINT AS IT MAY JEPORDISE MY CASE AND I'VE 1
IT NEVER WENT THROUGH. DIDN'T REGISTER THE COMPLAINT THEY THREW THE PA 1
LACK OF COMMUNICATION AND UNDERSTANDING.. 1
THE COMPLAINTS PROCESS SHOULD NOT BE RUN BY POLICE BUT INDEPENDENT PER 1
TOO LATE. HAD TO WAIT 4-5 WEEKS SO NOTHING COULD BE DONE. 1
DisclaimerPlease note that these frequencies are not weighted.
LocationMetropolitan Police Service User Satisfaction Survey, 2005/06-2016/17
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