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Variable

UK Data Service variable record for:

Opinions and Lifestyle Survey, Train Satisfaction Module, February 2015

Variable Details

VariableMAK_21
LabelHow would you rate the politeness,helpfulness of the train staff?
Question text (How would you rate) the politeness/helpfulness of the train staff?
Responses
1 Very good 179
2 Fairly good 390
3 Neither good nor poor 132
4 Fairly poor 28
5 Very poor 15
6 Don t know (Spontaneous only) 268
8 Refusal 22
DisclaimerPlease note that these frequencies are not weighted.
LocationOpinions and Lifestyle Survey, Train Satisfaction Module, February 2015
Interviewer InstructionsSHOWCARD K9
UniverseLocation of units of observation: National;Population: Adults, aged 16 or over, living in private households in Great Britain.
SamplingMulti-stage stratified random sample
Study TypeRepeated cross-sectional study;monthly (up to year 2000), eight cycles per year (up to April 2005), monthly thereafter. From April 2014, reverted back to eight cycles per year.
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