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Variable

UK Data Service variable record for:

European Working Conditions Survey, 2015

Variable Details

VariableQ30g
LabelQ30g - Handling angry clients, customers, patients, pupils etc. [Does your main paid job involve…?]
Question text Please tell me, using the same scale, does your main paid job involve... Handling angry clients, customers, patients, pupils etc.?
Responses
1 All of the time 2992
2 Almost all of the time 2256
3 Around 3/4 of the time 1947
4 Around half of the time 2685
5 Around 1/4 of the time 6222
6 Almost never 11968
7 Never 15566
8 DK (spontaneous) 127
9 Refusal (spontaneous) 87
DisclaimerPlease note that these frequencies are not weighted.
LocationEuropean Working Conditions Survey, 2015
Interviewer InstructionsRANDOMISE ORDER OF ASKING A TO I, BUT ASK B AND C FIRST AND IN THAT ORDER. SHOW SAME CARD (Q29) WITH SCALE - ONE ANSWER ONLY PER LINE
UniverseLocation of units of observation: Cross-national; National;Population: All residents of the countries mentioned above aged 15 or older (16 or older in Bulgaria, Norway, Spain and the UK) and in employment at the time of the survey. People were considered to be in employment if they had worked for pay or profit for at least an hour in the week preceding the interview (ILO definition).
SamplingMulti-stage stratified random sample
Study TypeRepeated cross-sectional study; Sixth survey in the EWCS series.
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