| 1 |
Problems related to purchasing faulty vehicles or other high |
63 |
| 2 |
Defective repairs to vehicle of other high value item |
40 |
| 3 |
Defective building work or work by trades people such as plu |
102 |
| 4 |
Services that were substantially short of what was promised, |
52 |
| 5 |
Major disruption in the supply of utilities such as water, g |
167 |
| 6 |
Being threatened with or being sacked or made redundant |
99 |
| 7 |
Getting pay or a pension to which you were entitled |
47 |
| 8 |
Other rights at work eg maternity leave, sickness pay, holid |
50 |
| 9 |
Unsatisfactory or dangerous working conditions |
36 |
| 10 |
Unfair disciplinary procedures or other treatment |
30 |
| 11 |
Harassment or discrimination at work |
55 |
| 12 |
Regular and excessive noise by neighbours |
298 |
| 13 |
Threats, harassment or violence from neighbours |
51 |
| 14 |
Damage to your property or garden by neighbours |
56 |
| 15 |
Planning permission or consent |
64 |
| 16 |
Selling or buying property, such as a misleading property su |
29 |
| 17 |
Communal repairs or maintenance |
49 |
| 18 |
Repossession of your home |
1 |
| 19 |
Being several mortgage payments in arrears |
16 |
| 20 |
Squatters |
3 |
| 21 |
Boundaries, rights of way or access to your property, includ |
57 |
| 22 |
Getting a deposit back |
36 |
| 23 |
Being several rent payments in arrears |
31 |
| 24 |
Being evicted or being threatened with eviction |
17 |
| 25 |
Getting the landlord to make repairs or maintain the propert |
219 |
| 26 |
Problems agreeing the terms of your lease or tenancy agreeme |
10 |
| 27 |
Problems with the transfer of lease or tenancy |
1 |
| 28 |
Harassment by your landlord |
4 |
| 29 |
Being behind with and unable to pay credit cards, store card |
85 |
| 30 |
Being behind with and unable to pay hire purchase or on cred |
5 |
| 31 |
Being behind with and unable to pay council tax or income ta |
27 |
| 32 |
Being behind with and unable to pay other household bills su |
27 |
| 33 |
Being behind with and unable to pay fines |
4 |
| 34 |
Severe difficulties managing to pay money you owed to family |
15 |
| 35 |
Harassment from people or businesses to whom you owed money |
24 |
| 36 |
Getting someone or a business to pay money that they owe you |
189 |
| 37 |
Insurance companies unfairly claims |
53 |
| 38 |
Incorrect information about you leading to a refusal of cred |
30 |
| 39 |
Disagreement over division of property after death |
17 |
| 40 |
Given incorrect information/advice from a professional that |
51 |
| 41 |
Mismanagement of a pension fund or an investment resulting i |
20 |
| 42 |
Incorrect or disputed bills, excluding rent, mortgage paymen |
74 |
| 43 |
Your entitlement to state benefits, tax credits, or state pe |
79 |
| 44 |
Getting the right amount of state benefits tax credits |
68 |
| 45 |
Problems relating to delays processing a claim or applicatio |
55 |
| 46 |
The division or property finances other assets debts |
36 |
| 47 |
Obtaining or agreeing to pay maintenance from or to a former |
11 |
| 48 |
Obtaining or agreeing to pay child support payments |
41 |
| 49 |
Agreeing where children should live and how much time they s |
36 |
| 50 |
Obtaining a place at a school (you/your children) are or wer |
35 |
| 51 |
You/your children receiving an appropriate education, for ex |
61 |
| 52 |
You/your children being excluded or suspended from school |
11 |
| 53 |
School or local authority action following repeated truancy |
10 |
| 54 |
An accident caused by someone else |
138 |
| 55 |
Poor working conditions |
28 |
| 56 |
Negligent or wrong medical treatment |
46 |
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