1 |
Problems related to purchasing faulty vehicles or other high |
130 |
2 |
Defective repairs to vehicle of other high value item |
97 |
3 |
Defective building work or work by trades people such as plu |
223 |
4 |
Services that were substantially short of what was promised, |
109 |
5 |
Major disruption in the supply of utilities such as water, g |
374 |
6 |
Being threatened with or being sacked or made redundant |
177 |
7 |
Getting pay or a pension to which you were entitled |
98 |
8 |
Other rights at work eg maternity leave, sickness pay, holid |
108 |
9 |
Unsatisfactory or dangerous working conditions |
80 |
10 |
Unfair disciplinary procedures or other treatment |
73 |
11 |
Harassment or discrimination at work |
124 |
12 |
Regular and excessive noise by neighbours |
745 |
13 |
Threats, harassment or violence from neighbours |
159 |
14 |
Damage to your property or garden by neighbours |
169 |
15 |
Planning permission or consent |
75 |
16 |
Selling or buying property, such as a misleading property su |
36 |
17 |
Communal repairs or maintenance |
60 |
18 |
Repossession of your home |
2 |
19 |
Being several mortgage payments in arrears |
25 |
20 |
Squatters |
4 |
21 |
Boundaries, rights of way or access to your property, includ |
69 |
22 |
Getting a deposit back |
51 |
23 |
Being several rent payments in arrears |
58 |
24 |
Being evicted or being threatened with eviction |
30 |
25 |
Getting the landlord to make repairs or maintain the propert |
388 |
26 |
Problems agreeing the terms of your lease or tenancy agreeme |
16 |
27 |
Problems with the transfer of lease or tenancy |
5 |
28 |
Harassment by your landlord |
14 |
29 |
Being behind with and unable to pay credit cards, store card |
207 |
30 |
Being behind with and unable to pay hire purchase or on cred |
23 |
31 |
Being behind with and unable to pay council tax or income ta |
125 |
32 |
Being behind with and unable to pay other household bills su |
96 |
33 |
Being behind with and unable to pay fines |
11 |
34 |
Severe difficulties managing to pay money you owed to family |
65 |
35 |
Harassment from people or businesses to whom you owed money |
67 |
36 |
Getting someone or a business to pay money that they owe you |
352 |
37 |
Insurance companies unfairly claims |
95 |
38 |
Incorrect information about you leading to a refusal of cred |
57 |
39 |
Disagreement over division of property after death |
32 |
40 |
Given incorrect information/advice from a professional that |
101 |
41 |
Mismanagement of a pension fund or an investment resulting i |
32 |
42 |
Incorrect or disputed bills, excluding rent, mortgage paymen |
145 |
43 |
Your entitlement to state benefits, tax credits, or state pe |
121 |
44 |
Getting the right amount of state benefits tax credits |
112 |
45 |
Problems relating to delays processing a claim or applicatio |
100 |
46 |
The division or property finances other assets debts |
49 |
47 |
Obtaining or agreeing to pay maintenance from or to a former |
15 |
48 |
Obtaining or agreeing to pay child support payments |
54 |
49 |
Agreeing where children should live and how much time they s |
54 |
50 |
Obtaining a place at a school (you/your children) are or wer |
46 |
51 |
You/your children receiving an appropriate education, for ex |
90 |
52 |
You/your children being excluded or suspended from school |
17 |
53 |
School or local authority action following repeated truancy |
13 |
54 |
An accident caused by someone else |
218 |
55 |
Poor working conditions |
70 |
56 |
Negligent or wrong medical treatment |
84 |