| 1 |
|
2 |
| HH no real opinions as not used several years |
|
1 |
| Had never used a train until last year |
|
1 |
| Lack of prompt cards for Qs |
|
1 |
| NP |
|
6 |
| Never been on a train in UK |
|
1 |
| No |
|
13 |
| No issue. |
|
1 |
| No issues. |
|
9 |
| No prompt cards for Qs pages 103/105 leaving too many options for respondent to consider |
|
1 |
| Not an option for variable outcomes |
|
1 |
| Not completed |
|
1 |
| Not enough prompt cards when asking HH to pick up to 3 and having to read them out |
|
1 |
| OK |
|
1 |
| Resondent never uses th etrain and had no input on the services, would be easier if the section is skipped if no info can be gathered, |
|
1 |
| Responant asked why more trains in the future was not an option |
|
1 |
| She declined to give opinions for most of these questions because she does not use a train at all |
|
1 |
| The respondant had not used a train in a long time and felt these questions were a waste of time |
|
1 |
| This takes forever, min 10 minutes on all ints. Questions are very wordy and complex - resp getting bored |
|
1 |
| Too loing |
|
1 |
| Understood but not used service for 25 years |
|
1 |
| all understood |
|
1 |
| all understood but very long winded |
|
1 |
| answered dont know to majority as has only used train once and knows nothing about services |
|
1 |
| boring for respondent |
|
1 |
| confused as to relevance of some of questions when doesnt travel by train frequently |
|
1 |
| could not understand relevance of many of the questions as does not travel by train |
|
1 |
| ditto |
|
1 |
| does not use long distance trains so only surmising answers. |
|
1 |
| does not use trains |
|
1 |
| far too long |
|
1 |
| found qestions repetertive. |
|
1 |
| got distracted by the sheer number of questions that were very similar |
|
1 |
| he thought these Q went on a bit! |
|
1 |
| hh felt unable to answer a few as has not really used train services |
|
1 |
| if trains are not used lots of questions still seem to be asked which cant really be answered. |
|
1 |
| limited personal experience |
|
1 |
| n/a |
|
1 |
| need an interperter |
|
1 |
| never use trains |
|
1 |
| no |
|
18 |
| no but went on too long |
|
1 |
| no issues |
|
1 |
| no, but commented how boring this section was with lots of repetition |
|
1 |
| not a user of trains so no input here |
|
1 |
| not an area well served by trains, which reflected in the interest in this section |
|
1 |
| not an issue as other services are more available |
|
1 |
| not enough prompt cards |
|
1 |
| not relavant |
|
1 |
| np |
|
44 |
| np went on too long |
|
1 |
| ok |
|
45 |
| ok but longwinded. too many questions on tickets |
|
1 |
| ok but took a long time |
|
1 |
| only used trains to ravel to london on commitie work and all exspences paid so travel 1st class. |
|
1 |
| questions are confusing for people who do not travel by train |
|
1 |
| questions very similar short/long respondants seem to lose interest |
|
1 |
| questions were long winded for someone who has never used trains and didn't know where the train station is and has no interest in trains |
|
1 |
| resp could not read so i asked the questions |
|
1 |
| resp dissapointed-no option to comment on disabled facilities, has child in wheelchair and accessability is terrible at train stations |
|
1 |
| resp lost interest part way through and spent a lot of time on his phone, kept having to repeat questions and try to keep him on track |
|
1 |
| resp never uses trains so understood but did not really feel equipped to answer |
|
1 |
| respodent kept saying he he dont ude the trains due to lack of availability, we need an option to reduce/ change the qestions . |
|
1 |
| respondant did not use trains so thought most q's irrelavant |
|
1 |
| respondant had not used service in number of years |
|
1 |
| second language is english so i had to re read t to him to make him understood |
|
1 |
| some of the choices are quite lengthy and would benefit from the use of prompt cards |
|
1 |
| some of the questions are lengthy and would benefit from showcards |
|
1 |
| takes a long time and resp seemed to lose interest/get fed up toward to end |
|
1 |
| there where several questions that required show cards rather then being read out |
|
1 |
| these went on too long and mesmerised respondent so not sure that answers were very reliable after a prolonged battering. |
|
1 |
| this section is very long and wordy |
|
1 |
| ticket questions too detailed and not always clear |
|
1 |
| too long |
|
2 |
| too long - not relavent |
|
1 |
| too long and resp did not use trains |
|
1 |
| too long- had to repeat some questions |
|
1 |
| too many questions |
|
2 |
| trains not v relevant |
|
1 |
| unable to answer most as had no views on trains as not used and didnt know anyone who used them and had heard nothing about them |
|
1 |
| understood |
|
2 |
| unsure whether persentage of journey was relating to one journey or percentage of annual journeys |
|
1 |
| very lengthy if train not used at all |
|
1 |
| was tired and distracted and had to repeat some questions |
|
1 |
| was unsure as not used now |
|
1 |
| yes, at first did not understand 'ticket types' |
|
1 |
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