UK Data Service data catalogue record for:
|Title:||Acute Trusts: Adult Inpatients Survey, 2009|
|Alternative title:||NHS Patient Survey Programme|
|Series:||National Health Service Patient Survey Programme, 2003-|
|Depositor:||Care Quality Commission|
Picker Institute Europe
Care Quality Commission
Picker Institute Europe
National Health Service
Care Quality Commission
|Other acknowledgements:||Additional funding is provided for the surveys by National Health Service trusts throughout England. While some trusts hire an approved survey contractor, others conduct the surveys 'in-house'. Thirteen organisations have been approved by the Care Quality Commission to carry out local NHS trust surveys.|
The citation for this study is:
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Abstract copyright UK Data Service and data collection copyright owner.The National Patient Survey Programme is one of the largest patient survey programmes in the world. It provides an opportunity to monitor experiences of health and provides data to assist with registration of trusts and monitoring on-going compliance. Understanding what people think about the care and treatment they receive is crucial to improving the quality of care being delivered by healthcare organisations. One way of doing this is by asking people who have recently used the health service to provide feedback about their experiences.
The results are primarily intended for use by NHS trusts to help them improve their performance. The results will be used by the Care Quality Commission as part of its Hospital Intelligent Monitoring. NHS England will use the results to check progress and improvement against the objectives set out in the NHS mandate, and the Department of Health will hold them to account for the outcomes they achieve. The Trust Development Authority will use the results to inform the quality and governance assessment as part of their Oversight Model for NHS Trusts.
Each survey has a different focus. These include patients' experiences in outpatient and accident and emergency departments in Acute Trusts, and the experiences of people using mental health services in the community.
History of the programme
The National Patient Survey Programme began in 2003, and was then conducted by the Commission for Health Improvement (CHI), along with the Commission for Healthcare Audit and Inspection (CHAI). Administration of the programme was taken over by the Healthcare Commission in time for the 2004 series. On 1 April 2009, the Care Quality Commission (CQC) was formed, which replaced the Healthcare Commission.
Further information about the National Patient Survey Programme may be found on the CQC Patient Survey Programme web pages.
Removal of datasets: 24 August 2016
Datasets SN 7575 Community Mental Health Service User Survey, 2014 and SN 7860 Community Mental Health Service User Survey, 2015, carried out by NHS trusts and overseen by the Care Quality Commission, have been removed.
Picker Institute Europe is now producing updated datasets and revised datasets will be reissued by 21 September 2016.
The 2015 community mental health survey dataset: The respondents from 6 trusts will be removed from the revised dataset as those trusts uncovered errors in their 2015 samples during the sample checking process for the 2016 survey.
The 2014 community mental health survey dataset: An error in the data cleaning and editing applied by the Picker Institute Europe has been identified, relating to Question 16 and Question 17. No other results for the 2014 survey are affected.
|The Adult Inpatients Survey, 2009 was designed to provide actionable feedback to each participating NHS trust on patients' views of the care they had received as inpatients, as well as providing the Care Quality Commission with patient-focused indicators to feed into the 2008-2009 annual performance ratings check for acute and specialist NHS trusts.
The survey covered issues that affect the quality of care that patients receive and were identified by patients as important to them.
Topics covered included: admission to hospital, the hospital and ward, relationships with healthcare professionals, care and treatment, pain, operations and procedures, discharge.
|Time period:||June 2009 - August 2009|
|Dates of fieldwork:||October 2009 - January 2010|
Primary Care Trusts
Strategic Health Authorities
|Kind of data:||
Individual (micro) level
Adults in England who had at least one overnight stay in hospital, were discharged between June and August 2009, and were not maternity or psychiatry patients.
Repeated cross-sectional study
Part of a wider NHS patient survey programme.
Simple random sample
Each of the participating trusts drew a random sample of 850 patients from a list of eligible patients. The trusts were responsible for ensuring that their survey was carried out following the standard sampling and survey procedures, as set out in the guidance issued to them.
|Number of units:||Target: 137,360. Obtained: 69,348.|
|Method of data collection:||
|Weighting:||No weighting used.|
|DEBILITATIVE ILLNESS||DECISION MAKING||DOCTOR-PATIENT RELATIONSHIP|
|DRUG SIDE-EFFECTS||EMERGENCY AND PROTECTIVE SERVICES||ENGLAND|
|GENERAL PRACTITIONERS||HEALTH ADVICE||HEALTH CONSULTATIONS|
|HEALTH PROFESSIONALS||HEALTH SERVICES||HEALTH|
|HEARING IMPAIRMENTS||HOSPITAL ADMISSIONS||HOSPITAL BED PROVISION|
|HOSPITAL DISCHARGES||HOSPITAL WAITING LISTS||HOSPITALIZATION|
|INFORMATION NEEDS||INFORMATION||INTENSIVE CARE SERVICES|
|INTERPERSONAL TRUST||LAVATORIES||LEARNING DISABILITIES|
|MEALS||MEDICAL CARE||MEDICAL NEGLIGENCE|
|MEDICAL SPECIALITIES||MEDICINAL DRUGS||MENTAL DISORDERS|
|NOISE POLLUTION||NURSES||NURSING CARE|
|PERSONAL HYGIENE||PHYSICAL MOBILITY||PHYSICIANS|
|REDRESS OF GRIEVANCES||REFERRAL||RIGHT TO PRIVACY|
|SAFETY AND SECURITY||SURGERY||TIME|
|Date of release:|
|First edition:||01 July 2010|
|Copyright:||Copyright Care Quality Commission|
|Access conditions:||The depositor has specified that registration is required and standard conditions of use apply. The depositor may be informed about usage. See terms and conditions of access for further information.|
To preserve respondent confidentiality, several variables within the National Health Service Patient Survey Programme datasets are routinely either removed or recoded before deposit at the UK Data Archive. These include variables covering age and ethnicity, and data for trusts where case numbers are very small. Should anyone require analysis by any of the removed variables, they should contact the relevant company who co-ordinated the survey as detailed below. Please note there may be a charge for this service. Please contact:
Director of Survey Development
Picker Institute Europe
3 West Way
Tel: +44 (0)1865 208118
Fax: +44 (0)1865 208101
|Availability:||UK Data Service|
|Contact:||Get in touch|
|Title||File Name||Size (KB)|
|Study information and citation||UKDA_Study_6503_Information.htm||6|
By principal investigator(s):
Publications covering all the surveys in the series can be accessed online via the CQC Survey Reports web page. Some reports are also included in the documentation for the individual surveys.
Resulting from secondary analysis: