Variable

UK Data Service variable record for:

Workplace Employee Relations Survey, 2004: Cross-Section Survey, 2004 and Panel Survey, 1998-2004; Wave 2

Variable Details

VariableKHOWMON1
LabelHow quality of work is monitored (1)
Question text How do you monitor the quality of the work undertaken at this workplace? Response 1
Responses
1 Managers/supervisors monitor quality 1880
2 Inspectors in a separate department/section monitor quality 103
3 Individual employees monitor quality 70
4 Keep records on level of faults, complaints 76
5 Customer surveys 89
6 Some other way (please specify) 40
7 None, quality not monitored 23
8 External auditing 0
95 Other specific answer. EDITOR: PLEASE USE CODES ABOVE IF POS 0
96 Vague/irrelevant answer 0
97 EDITOR CANNOT DEAL WITH 0
-9 Refusal 5
-8 Don't Know 7
-1 Not applicable 2
DisclaimerPlease note that these frequencies are not weighted.
LocationWorkplace Employee Relations Survey, 2004: Cross-Section Survey, 2004 and Panel Survey, 1998-2004; Wave 2
Interviewer InstructionsPROBE: Which others? UNTIL 'None'.
UniverseCross-section survey: all establishments in Britain with five or more employees and operating in Sections D-O of the Standard Industrial Classification (SIC2003). The panel element was conducted with managers from establishments that had taken part in the WERS 98 cross-section management survey.;Employees;Establishments;Managers;Trade union officers;National
SamplingOne-stage stratified or systematic random sample; Multi-stage stratified random sample
Study TypeRepeated cross-sectional study