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Variable

UK Data Service variable record for:

Workplace Employee Relations Survey, 2004: Cross-Section Survey, 2004 and Panel Survey, 1998-2004; Wave 2

Variable Details

VariableKHOWMON2
LabelHow quality of work is monitored (2)
Question text How do you monitor the quality of the work undertaken at this workplace? Response 2
Responses
1 Managers/supervisors monitor quality 73
2 Inspectors in a separate department/section monitor quality 791
3 Individual employees monitor quality 441
4 Keep records on level of faults, complaints 305
5 Customer surveys 152
6 Some other way (please specify) 30
7 None, quality not monitored 0
8 External auditing 0
95 Other specific answer. EDITOR: PLEASE USE CODES ABOVE IF POS 0
96 Vague/irrelevant answer 0
97 EDITOR CANNOT DEAL WITH 0
-9 Refusal 0
-8 Don't Know 0
DisclaimerPlease note that these frequencies are not weighted.
LocationWorkplace Employee Relations Survey, 2004: Cross-Section Survey, 2004 and Panel Survey, 1998-2004; Wave 2
Interviewer InstructionsPROBE: Which others? UNTIL 'None'.
UniverseCross-section survey: all establishments in Britain with five or more employees and operating in Sections D-O of the Standard Industrial Classification (SIC2003). The panel element was conducted with managers from establishments that had taken part in the WERS 98 cross-section management survey.;Employees;Establishments;Managers;Trade union officers;National
SamplingOne-stage stratified or systematic random sample; Multi-stage stratified random sample
Study TypeRepeated cross-sectional study
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